Helping Adjusters Succeed with John Bachmann, Episode #139

In this episode of The Power Producers Podcast, David Carothers interviews John Bachmann. John talks about his journey as a claim adjuster, and his new book, The Successful Adjuster’s Playbook.

Episode Highlights:

• John shares that he’s been working on his book for around 5-7 years now. (2:33)
• John discusses his past and how he came to be in the position he is in now. (3:36)
• John expresses his surprise that there aren’t more claims people who make the switch to sales. (5:48)
• John shares what he struggles with when was consulting with agencies. (11:16)
• What are the things that frustrate John about dealing with the retail agents and agencies? (19:10)
• John shares the topic of his book. (26:54)
• What’s John’s favorite part of the book he wrote? (34:57) 
• John mentions that there’s so much more that an adjuster can do within their current role if they just expand their mindset. (40:25)
• From a claim adjuster’s perspective, what’s a piece of advice John can give to the producer? (51:46)
• John says that his book, The Successful Adjuster’s Playbook, is accessible in a variety of formats. (53:12)

Tweetable Quotes:

• “If you’re not able to treat somebody, like a person, a family member, a friend…it’s just going to be a transaction. And we might as well just let artificial intelligence and machine learning handle all the claims.” – John Bachmann
• “Nevermind adjusting, nevermind insurance, nevermind business. It’s your life relationship. If that’s your foundation, you’ll have good relationships.” – John Bachmann
• “There’s so much more that an adjuster can do within their current role if they just expand their mindset.” – John Bachmann

Resources Mentioned:

• John Bachmann LinkedIn
• Norwood Insurance Agency
• Book: The Successful Adjuster’s Playbook
• David Carothers
• Florida Risk Partners
• The Extra 2 Minutes