Last Updated on: August 28, 2025
The Captive Conversation Part 2
Facebook
Twitter
LinkedIn
In this second episode of our four-part series on Power Producers Shop Talk, host David Carothers is joined again by Warren Cleveland of Captive Coalition. They dive deep into the three primary mental roadblocks that prevent agents from successfully presenting captive insurance solutions to their clients. The conversation quickly evolves into a powerful critique of flawed commission models, with David making a compelling case for a fee-based compensation structure that aligns an agent’s success directly with client savings. They break down common agent fears, provide tactical advice on educating clients, and explain why mastering these concepts is critical to retaining your best accounts.

Key Highlights:

Breaking Down the Three Mental Roadblocks

Warren Cleveland identifies the top fears agents have about captives: not understanding how they work, the fear of losing control of the client relationship, and the excuse of not having time to learn. David and Warren dismantle each roadblock, arguing that these are mindset issues, not legitimate barriers, and that failing to overcome them is a direct path to losing your largest and most valuable clients.

The Compensation Conundrum: Commission vs. Fees

The discussion pivots to the fourth, unstated roadblock: fear of talking about compensation. David explains why the traditional commission model is broken—it often pays agents more when their clients perform worse. He outlines his strategy of using a transparent service fee with a gain-share option, which stabilizes producer income and proves immense value by tying increased pay directly to increased client savings.

A Strategic Path to Captives

The episode provides a clear roadmap for producers. Instead of jumping directly to a captive, agents can gauge a client’s risk tolerance by introducing other loss-sensitive options first, such as a retro program. This approach helps educate the client, forces them to implement better controls, and creates a natural progression toward a captive solution.

Mastering Core Insurance Mechanics

To be a true consultant, an agent must be able to explain how an insurance company makes money. Using a workers’ comp carrier’s 65% loss ratio as an example, David demonstrates how this knowledge allows an agent to justify premium to clients with poor loss runs and, more importantly, highlight the profit they are giving away for those with excellent loss control.

Connect with:

Visit Websites:

The Power Producers Podcast where we are refining and redefining the sales game.

Kyle Houck

Producers

Parametric Insurance Explained: How Middle Market Producers Can Hedge Economic Loss, Protect Revenue, and Differentiate at the Point of Sale

The commercial insurance industry is in the middle of a quiet evolution.

While most conversations still revolve around premiums, deductibles, limits, and carrier appetite, a different category of risk transfer has been gaining traction beneath the surface—parametric insurance. It is not new, but it is finally becoming accessible, relevant, and actionable for middle market producers who are willing to think differently about risk.

In a recent episode of the Power Producers Podcast, I sat down with Brian Thompson from Descartes Underwriting to unpack what parametric insurance actually is, what it is not, and why producers who ignore it may be leaving their clients—and themselves—exposed.

This article breaks that conversation down into practical, producer-friendly language and shows how parametric insurance fits into modern middle market risk management.

Read More »

From Bottleneck to Builder: Why Systems, Culture, and Accountability Define Real Business Growth

For most entrepreneurs, the decision to start a business is rooted in the promise of freedom. Freedom from a boss, freedom to control income, and freedom to build something meaningful. Yet for many business owners, particularly in service-based industries and middle-market companies, that freedom slowly erodes. What begins as ownership eventually turns into obligation, where the business demands constant attention and the owner becomes the single point of failure.

Read More »
Cyber

Why Standalone Cyber Insurance Beats BOP Extensions Every Time: Protecting Clients from Modern Threats

The insurance industry is full of shortcuts. Some producers look for ways to streamline the quoting process, others avoid hard conversations with clients, and many rely on endorsements or extensions because they are “easier” than diving into the details. Nowhere is this more dangerous than in the world of cyber insurance.
Too many agents assume that a cyber endorsement on a BOP or commercial package policy is “good enough.” It isn’t. In fact, treating a BOP cyber extension as a replacement for a standalone cyber policy leaves clients dangerously exposed, puts producers at risk of losing accounts, and opens the door to costly errors and omissions (E&O) claims.
Cyber threats evolve faster than any other area of risk, and endorsements simply can’t keep up. If producers want to protect their clients and themselves, it’s time to understand why standalone cyber insurance is non-negotiable.

Read More »

Test Message

Killing Commercial Login