Including Loss Control | Shoptalk Series, Episode #24

In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck talk about establishing client expectations and carrier relationships with loss control. They also discuss why people hate loss of control and how they can fix it.

Episode Highlights:

• Kyle thinks that some people probably go in with the wrong mindset on loss control from a carrier. (1:55)
• Kyle mentions that he would prefer to know on the front end that there are some concerns rather than being told that everything’s fine. (3:29)
• David mentions that if you’re a producer out there, you must have a posture and make it look like you know loss control. (4:47)
• Kyle shares one of the first loss control visits that he went to by himself for one of his clients that owns a cabinetry shop, and one of the points that he didn’t think about was the ear protection. (5:21)
• David shares the two things he’d like to check before going to the underwriter. (8:34)
• David mentions that if you want to accurately represent the risk to the underwriters, one of the best actions that you can do is to get loss control out there. (11:24)
• David mentions that besides telling underwriters that you’re setting the table appropriately and don’t want an adversarial relationship, let them know also that you don’t think you know everything. (15:54)
• David shares that in addition to his go-to, air compressors are a huge factor for him as well. (16:37)

Tweetable Quotes:

• “As a producer, you cannot even begin to imagine the level of credibility you get with a prospect. If you walk in and see things and you bring them up, you appear to already know more than what you know.” – David Carothers
• “This episode is sort of morphing into practical things you can do for loss control as a producer, low hanging fruit to look at and comment on. So, it gives you a leg up, but this is the real deal, man.” – David Carothers
• “I just think that you don’t want to go into that situation with the loss control person just show up for the loss control visit, and not have any idea what you’re getting into because that can go downhill very quickly.” – Kyle Houck

Resources Mentioned:

• David Carothers LinkedIn
• Kyle Houck LinkedIn
• Florida Risk Partners
• The Extra 2 Minutes