Facebook
Twitter
LinkedIn

In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck interview Chad Eddy, CEO of Indium. Chad talks about his career at Indium and what they’re looking for in a partnership.

Episode Highlights:

  • Chad shares his career background and what Indium is all about. (3:23)
  • Chad mentions the purpose of being part of the Insurance Alliance Network. (8:10)
  • Chad explains what they’re looking for in an agency partner. (10:09)
  • Chad shares what they’re looking for in a partnership. (20:18)
  • What were some of the challenges that Chad faced from making changes in the company? (27:46)
  • Chad shares some of the technologies they have at Indium. (34:09)
  • Chad shares some of the training resources that they’re doing. (37:12)
  • Chad gives a piece of advice to the listeners. (50:32)

Tweetable Quotes:

  • “As the leader of Indium, we’ve had a chance to kind of reinvent what we do internally. We’ve invested in new technology, brought on new people and built a brand new culture. We really focused on service and our agents and doing the right thing every day.” – Chad Eddy
  • “Everybody needs a little bit of a different mix of what we can bring to bear and that changes over time too. We know today may be a no, but tomorrow is a yes. We want to make sure we’re there for them for the long haul on their journey as much as ours.” – Chad Eddy
  • “We want agents to stand on their own two feet from a profitability standpoint. If we treat all of our agents that way and work with them that way, we’re going to grow profitably as a network tenfold. That’s what our carriers expect of us.” – Chad Eddy

Resources Mentioned:

The Power Producers Podcast where we are refining and redefining the sales game.

Kyle Houck

Culture

Intentional Culture: How to Build Connection and Engagement in a Remote Insurance Agency

As someone who trains commercial insurance producers nationwide, I’ve seen firsthand that remote success hinges not just on tools and workflows, but on people feeling heard, supported, and connected. This post explores the key strategies that agency leaders can use to build emotional connection and employee engagement in a remote insurance agency, using lessons drawn from real-world experience and thoughtful leadership.

Read More »
Killing Commercial Login