Always Take the Extra 2 Minutes with Mike Crowley, Episode #153

In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck interview Mike Crowley, Vice President of Crowley Insurance Agency. Mike discusses what they observed and learned during the pandemic, and how they are utilizing technology to improve the service they provide for their clients.

Episode Highlights:

• Mike explains how much COVID changed and impacted his company. (3:50)
• Mike mentions that he has seen people change but they did not change their guidelines. (10:27)
• Mike believes that flexibility is the key to catering to multi-generation clients. (15:30)
• Mike shares the traits of a great independent agent. (18:52)
• Mike shares how he integrates the technology into his sales team. (26:09)
• Mike talks about the great benefits of having the extra two minutes mindset. (32:25)
• Mike mentions the importance of building people up from the bottom rather than chasing that person at the top. (40:12)
• Mike talks about his life as a parent and how he gives time and connects with his kids. (51:29)

Tweetable Quotes:

• “In everything you do, if you take an extra two minutes to do anything, it has become the answer to solve probably all your problems.” – Mike Crowley
• “If you don’t have a process for everything, it falls back on you. if you don’t have somebody responsible, it falls back to you.” – Mike Crowley
• “Stop chasing these things, these people out there and start holding yourself, your team and your agency to that same level, building people up from the bottom not chasing the person at the top.” – Mike Crowley 

Resources Mentioned:

• Mike Crowley LinkedIn
• Crowley Insurance Agency Inc
• David Carothers
• Kyle Houck
• Florida Risk Partners
• The Extra 2 Minutes