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In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck interview Ashley Napier, Chief Operating Officer at 3000 Insurance Group. Ashley shares what she enjoys about being in an employee-facing role in the insurance industry.

Episode Highlights:

  • Ashley discusses her background and what led her to 3000 Insurance Group. (3:35)
  • Ashley explains that her favorite aspect of coaching is the structure that enables her to sit with people and understand their problems or challenges. (7:25)
  • Ashley shares her experience of being in the healthcare industry and what she thinks are the challenges as well as the great experiences that came from it. (12:14)
  • Ashley shares that she prefers operations more than production in her line of work today. (18:45)
  • Ashley discusses how she conducts interviews and why she admits that it was terrible in the beginning. (20:36)
  • Ashley shares that she takes the interview process to uncover real character and skills applicants have. (26:01)
  • Ashley explains that it can be a challenge to balance both the production and operational sides of things. (31:07)
  • Ashley advises newcomers to the industry to always get a mentor. (35:27)
  • Ashley explains the importance of making space and creating opportunities for minorities in the insurance industry. (47:34)

Tweetable Quotes:

  • “I have a structure that I follow in coaching, and I am able to really sit with people and understand the things that are troubling them, the tasks or processes that are getting in their way, but more so than that, I’m able to just like to learn about them.” – Ashley Napier
  • “The best advice I can give anybody new in the insurance industry is getting a mentor, get one for insurance, get one for personal growth, get one for professional growth, get a mentor, learn from the best, learn how to be better, don’t waste time.” – Ashley Napier
  • “We have to make space to invite these people in, we have to make space them. So, if we’re not getting those applicants, how are we going to do that? How are we going to women? How are you advocating for the minorities?” – Ashley Napier

Resources Mentioned:



The Power Producers Podcast where we are refining and redefining the sales game.

Kyle Houck