Dealing with Difficult Clients | Shoptalk Series, Episode #36

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In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck talk about their experience when dealing with difficult clients.

Episode Highlights:

  • David shares a story about an account that was referred to them by one of Kyle’s referral partners. (6:52)
  • David mentions what happened to that account. (7:37)
  • David mentions his response to the client. (10:47)
  • David shares the number of accounts that he has terminated. (11:52)
  • David shares what he realized when it comes to payroll. (12:45)

Tweetable Quotes:

  • “You outline the options with everybody beforehand in terms of payment explaining why monthly self-audit makes the most sense for 99% of our clients.” – Kyle Houck
  • “There are good ones out there and we work with some really good ones. They have numbers they have to hit. I like to recruit them because they have to get in front of literally everything so that they can hit their numbers.” – David Carothers

Resources Mentioned:

 

The Power Producers Podcast where we are refining and redefining the sales game.

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David Carothers

Kyle Houck

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