Act Like You’ve Been There
September 2, 2021
Growing up when I played baseball, there was this saying when you won a championship or a tournament or whatever else that said, act like
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In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck interview Jerry Conrey, the CEO of Conrey Insurance Brokers & Risk Managers. Jerry talks about how he has approached making himself better over the years and the significance of conveying care and being an advocate to your customer.
Episode Highlights:
- Jerry shares his background. (2:44)
- How has Jerry approached making himself better over the years? (5:17)
- Jerry mentions why all his producers must have a CIC. (5:21)
- Jerry shares a claims scenario that happened to him. (14:18)
- Jerry shares the significance of being able to throw a rope to your customer and pull them to you. (22:15)
- Jerry shares their process in the workforce. (28:15)
- How did Jerry get into the aspects of teaching the programs? (41:33)
Tweetable Quotes:
- “I would hope that every broker agent out there is an advocate, with you as the advocate. It’s really important that you’d be able to throw a rope to your customer and pull them to you.” – Jerry Conrey
- “The most successful people in this business will share their “hows.” They’ll write books on it and they’ll define it for you right down to the penny. I still scratch my head and wonder, why would you give away your competitive advantage? Then I realized that was not the competitive advantage, you are the competitive advantage.” – Jerry Conrey
- “I want you to understand what care looks like. If you can’t convey care, you’re not going to be very successful in my agency because that is the one thing we do is care.” – Jerry Conrey
Resources Mentioned:
Kyle Houck
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