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In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck interview Billy Wagner, Multi-Unit owner at Brightway Insurance. Billy talks about the book he is currently writing and shares his hiring process, what his agency does to go the extra mile for their clients, and how insurtech is changing personal lines.

Episode Highlights:

  • David introduces guest Billy Wagner. (1:24)
  • Billy shares how he’s pushing growth with his family during the pandemic. (4:34)
  • How therapeutic does Billy find writing his book? (5:20)
  • Billy says that the book his writing right now called “Guiding You” is about teaching life lessons to his kids about what he has learned. (6:12)
  • Billy says that he worked on a restaurant business for 10 years, and he kept getting promoted. (9:25)
  • Billy says that starting his business from scratch in 2006 was the best decision he ever made. (10:04)
  • David talks about his fundamental belief that he thinks everybody who works in retail, restaurant, or any public-facing customer service should have. (11:05)
  • Billy shares what his team did for a family who had a house fire last year. (13:57)
  • Billy talks about the coolest thing he’s been doing with his referral partners. (16:59)
  • Billy shares that they are sending gifts to somebody who sends them a referral for the first time. (18:17)
  • Billy shares what he did to help a real estate agent who wasn’t even his client. (19:16)
  • Billy explains why he thinks that experience has everything. (20:20)
  • Why does Billy think that other people are not doing the power of words? (21:12)
  • Billy shares what they do to help people to become a better person. (23:57)
  • Billy talks about how the bright way started. (26:42)
  • Billy shares why he thinks momentum is significant. (30:49)
  • What does Billy’s hiring process look like? (31:57)
  • What does Billy see getting ready to happen in the next 12 to 18 months? (43:52)
  • Billy shares his thoughts on how insure-tech is changing personal lines. (47:44)
  • Billy says that we gotta get away from so much transactional stuff (5641)
  • What does Billy use for a CRM? (57:52)
  • Billy talks about the book he wrote for a company called Fold of Honor. (1:00:37)

Tweetable Quotes:

  • “I feel like I’m standing on the shoulders of giants. So much that I’ve learned has been through my peers. And so I’m always willing to give back. So if I can help anybody, I would love that.” – Billy Wagner
  • “I’m out in the community trying to make a difference and trying to be a leader that people can say  ‘Okay, I need to do what he’s doing.’ And that’s kind of been my goal. I want to show my kids and my team and everybody that, you know, this is what we need to be doing. We all need to be lifting people up and being an example for other people to follow.” – Billy Wagner
  • “The more sophisticated the carrier is at coming up with the rate, the better and more accurate it is.”  – Billy Wagner
  • “Growth is something that I’m always pushing for.”  – Billy Wagner

Resources Mentioned:

The Power Producers Podcast where we are refining and redefining the sales game.

Kyle Houck

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