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In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck interview Chad Eddy, CEO of Indium. Chad talks about his career at Indium and what they’re looking for in a partnership.

Episode Highlights:

  • Chad shares his career background and what Indium is all about. (3:23)
  • Chad mentions the purpose of being part of the Insurance Alliance Network. (8:10)
  • Chad explains what they’re looking for in an agency partner. (10:09)
  • Chad shares what they’re looking for in a partnership. (20:18)
  • What were some of the challenges that Chad faced from making changes in the company? (27:46)
  • Chad shares some of the technologies they have at Indium. (34:09)
  • Chad shares some of the training resources that they’re doing. (37:12)
  • Chad gives a piece of advice to the listeners. (50:32)

Tweetable Quotes:

  • “As the leader of Indium, we’ve had a chance to kind of reinvent what we do internally. We’ve invested in new technology, brought on new people and built a brand new culture. We really focused on service and our agents and doing the right thing every day.” – Chad Eddy
  • “Everybody needs a little bit of a different mix of what we can bring to bear and that changes over time too. We know today may be a no, but tomorrow is a yes. We want to make sure we’re there for them for the long haul on their journey as much as ours.” – Chad Eddy
  • “We want agents to stand on their own two feet from a profitability standpoint. If we treat all of our agents that way and work with them that way, we’re going to grow profitably as a network tenfold. That’s what our carriers expect of us.” – Chad Eddy

Resources Mentioned:

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