Facebook
Twitter
LinkedIn

In this episode of The Power Producers Podcast, David Carothers and co-host Kyle Houck interview EmPower HR‘s Brent King and Jennifer Guzman to discuss their company’s mission and values. They talk about what PEO is and how their service adds value to their clients’ businesses.

Episode Highlights:

  • Jennifer explains to listeners what a Professional Employer Organization (PEO) is. (6:00)
  • Brent discusses what they do at EmPower HR and how they provide value to their clients. (8:02)
  • Is Brent of the opinion that a PEO’s mindset has altered significantly since its inception? (11:52)
  • Jennifer explains that they aspire to be a sincere partner and an extension of the team by creating trust and a deep honest connection with those they serve. (16:07)
  • Jennifer states that their target market ranges from 10 to 100 employees. (18:43)
  • Jennifer asks David and Kyle about their observations of P&C brokers who are hesitant to move their clients to a PEO. (28:49)
  • Brent believes that insurance broker agencies are hesitant to engage a PEO since they are frequently poached. (30:37)
  • Jennifer explains that they are searching for a partner who is similar to their target market and can see the benefit of outsourcing. (34:22)
  • Brent explains that it is their goal to constantly put the client in the best possible position. (38:07)
  • Brent and Jennifer explain that they focus on what counts, cultivate honest connections, and are relentlessly accountable for results. (43:29)

Tweetable Quotes:

  • “It’s really becoming, especially here at EmPower HR, becoming an extension of our clients teams, or the people that we serve, to really provide a full, integrated solution as it pertains to people related needs.” Jennifer Guzman
  • “We really look for the value added partnerships. And much like insurance agencies, you protect them, you protect their companies and risk, we do the same thing.” – Brent King 
  • “We’re absolutely not limited to P&C shops. As an organization, we refer to ourselves as broker agnostic. So we are actually a PEO. But we do allow ASO, so we have an ASO service model as well as an HRO service model.” – Jennifer Guzman

Resources Mentioned:

The Power Producers Podcast where we are refining and redefining the sales game.

Kyle Houck

Data

How Data-Driven Prospecting and CRM Tools Are Reshaping Middle Market Commercial Insurance Sales

If you’re a commercial insurance producer trying to grow in the middle market, you’re probably aware that the old-school prospecting methods—cold calling hundreds of businesses, dropping off trinkets, hoping someone is “coming up on renewal”—are no longer enough. In today’s competitive environment, success isn’t about how many people you reach. It’s about reaching the right people at the right time with the right message.

Read More »
Risk

Turning Risk Into Opportunity: How Property Survivability Data is Transforming the Insurance Landscape – A Conversation with Valkyrie Holmes

Too many agents stop learning once they’ve earned their license. The bare minimum—meeting continuing education requirements—is not enough in today’s climate. Producers often resort to online forums, asking where they can complete CE hours “as quickly as possible.” This mindset directly impacts their ability to communicate complex subjects like reinsurance or risk modeling to clients in an understandable way. As a result, they struggle to retain accounts and close new business in an increasingly competitive market.

Read More »
Trust

From Cold Calls to Carpool Closers: How Insurance Producers Can Build Trust with Educational Content

In the modern commercial insurance landscape, trust is no longer built solely through in-person meetings, networking events, or polished brochures. It’s earned digitally—often before a prospect ever takes your call. As sales dynamics shift and competition tightens, the producers who will thrive are those who understand one thing: educational content is the new handshake.

Read More »
Referral

How to Build Referral Networks That Drive Revenue and Recruit Elite Producers in Commercial Insurance

Most commercial insurance producers think of referral networks as an afterthought—something that might generate a lead or two if they attend enough events, shake enough hands, or stay active in their BNI chapter. But the producers who consistently dominate the middle market think differently. They treat referral networks like revenue engines, built with the same discipline as a sales pipeline, and they use those relationships not only to generate appointments but to recruit the next generation of elite producers.

Read More »

Test Message

Killing Commercial Login