Facebook
Twitter
LinkedIn

In today’s episode of The Power Producers Podcast, host  David Carothers and co-host Kyle Houck, interviews Bob Klinger, President and CEO of Klinger Insurance Group located in Germantown, Maryland. Bob discusses his military background, what brought him into the insurance industry, marketing strategy, his staff, and giving back. 

Episode Highlights: 

  • How did Bob Klinger get into the insurance industry? (2:49)
  • Why did Bob Klinger decide to start a dry cleaning business? (5:37)
  • Bob explains the importance of working in various roles to understand the pieces and parts of what made their operations tick. (8:36)
  • Why does Bob take his staff on field trips? (13:23)
  • Bob shares how his Ranger mentality impacted his managing style and how he has evolved. (15:26)
  • Everyone that holds a desk at Klinger Insurance Group has to hit numbers, daily/weekly goals, and incentives. (17:26)
  • Hiring and probationary periods. (18:24) 
  • Prioritizing your daily routines. (26:41)
  • Using your CRM and tracking outbound calls. (28:46) 
  • Why is it important to execute a defined process? (30:58)
  • Marketing, advertising, and giving back to the community. (39:01)

3 Key Points: 

  1. Bob discusses his humble beginnings and rise into the insurance business.  
  2. Staff field trips help staff to learn, understand, and speak the industry language their clients speak. 
  3. Creating routines, sticking with them, and prioritizing for success are essential for producers and sales teams.  

Tweetable Quotes: 

  1.  “I think that if anything gives me chills, it’s giving back. You know, I grew up pretty easy, I grew up pretty poor, and so being in this industry has given me a blessing and a standard of living to give back.” – Bob Klinger
  2. “No matter who you are, you have to execute the process that has been defined, that has been proven to be successful to perfection.” – David Carothers
  3.  “I just realize that not everybody’s going to think like you; in some cases, that’s good.” – Bob Klinger

Resources Mentioned:

The Power Producers Podcast where we are refining and redefining the sales game.

Kyle Houck

Insurance

From Confusion to Clarity: How Insurance Agencies Can Unlock Growth Through Strategic Leadership and Culture

In the fast-paced world of commercial insurance, the grind of daily operations often blinds agency leaders to the foundational cracks forming beneath them. Producers are focused on closing deals. Account managers are buried in servicing. Agency principals are juggling leadership, sales, operations, and finance. Yet in the midst of this hustle, many agencies lack the one thing that can unlock the next level of growth: organizational clarity.

Read More »
AI AGENCY

Becoming the AI-First Agency: How Insurance Producers Can Leverage Automation to Outpace the Competition

Artificial Intelligence is no longer a buzzword for tomorrow. It’s today’s most powerful tool for increasing efficiency, lowering costs, and growing your book of business faster than ever before. For insurance producers and agency owners, this isn’t a matter of curiosity or a “nice to have” anymore. It’s a necessity. The reality is that your competition may already be using AI-powered tools to identify prospects, streamline service, and close deals before you even realize you’re in the game.

Read More »
Insurance

Faith, Empathy, and Opportunity: How Lloyd Brown is Redefining Diversity and Purpose in the Commercial Insurance Industry

In every season of The Protege, one thing becomes crystal clear—success in the commercial insurance industry isn’t about where you start, it’s about who you become.
In this episode of the Power Producers Podcast, I sat down with Lloyd Brown, a middle market producer from Orlando, Florida, whose story is equal parts faith, resilience, and purpose.

Read More »
Sales

Why Being Liked Is Killing Your Sales: Mastering the Psychology of Closing

Salespeople are often taught to be charismatic, friendly, and well-liked. But as David Carothers and high-ticket sales expert Austin Medlin explore in their recent conversation, that mindset could be the very thing sabotaging your close rate. Austin, the founder of CloseSales.com, brings a fresh perspective from outside the insurance industry that perfectly aligns with what commercial producers face daily: buyers who need leadership, not another friend.

Read More »

Test Message

Killing Commercial Login