In this episode of the Power Producers Podcast, David Carothers welcomes James Rooney of Onsite Investigations, Inc., to explore the often-overlooked world of insurance claims investigations, surveillance, and workers’ compensation fraud.

Drawing on more than 20 years in law enforcement, James explains how professional investigators uncover facts, document suspicious activity, and help insurers, third-party administrators, attorneys, and businesses evaluate questionable claims. Through real-world examples, David and James discuss the importance of investigative experience, objective evidence, preparation, and accountability.

The conversation also examines how fraudulent or disputed claims can affect an employer’s workers’ compensation costs, why investigative shortcuts can be expensive, and how consistent claims-reporting procedures and return-to-work programs help businesses manage risk.

The central takeaway: Commercial insurance producers create lasting value when they go beyond placing coverage to help clients establish effective risk management practices, identify potential claims problems, and protect their long-term financial interests.

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• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠David Carothers LinkedIn⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ 
• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠James Rooney Linkedin⁠⁠⁠⁠⁠

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