ADHD in Insurance Sales: Self-Awareness, Workday Design, and the Struggles Behind Producer Success

Three-monitor workspace illustrating David Carothers’ approach to designing his workday with ADHD in insurance sales

You can see a producer’s results. You rarely see everything it takes for that person to deliver them.

The growing book of business. The speaking engagements. The podcast episodes. The steady stream of content.

From the outside, those accomplishments can make success look effortless. For a newer producer trying to find a rhythm, that creates a dangerous comparison.

In a personal solo episode of Power Producers Shop Talk, David Carothers opened up about his experience with ADHD, the frustrations that followed him from childhood into adulthood, and the changes he made to support his work.

His message went beyond productivity. It challenged the assumption that successful people have everything figured out and encouraged producers to understand their own needs before trying to replicate someone else’s routine.

For David, that understanding changed how he approached his day, his career, and himself.

The results you admire may come from someone who has worked hard to build around struggles you cannot see.

Success Does Not Mean the Struggle Disappeared

David began the episode by addressing a perception that follows successful agency owners and producers.

If someone can produce business, lead an organization, and maintain a visible presence in the industry, people may assume the rest of that person’s life runs smoothly.

David wanted listeners to understand how incomplete that picture can be.

He described losing his train of thought in conversations, struggling to retain passages while reading, and working to manage the impulse to interrupt. Those experiences exist alongside his professional accomplishments.

That distinction matters for newer producers.

When you compare your daily frustrations with someone else’s public results, you leave out the adjustments, support, and effort behind those results. You may interpret your own difficulties as proof that you lack what successful people possess.

David’s story offers a more useful perspective.

Learn from the people you respect. Study their skills and decisions. However, leave room for the possibility that their way of working developed around needs different from yours.

A successful career does not require an identical daily routine.

Before There Was an Explanation, There Were Labels

Much of the episode focused on David’s childhood.

He recalled getting in trouble at school, at church, and at home. Fidgeting, speaking impulsively, and struggling to remain still were treated as behavior problems in the environments he described.

The explanations he heard were familiar: he was difficult, hyper, or failing to apply himself.

Meanwhile, David experienced things he could not easily explain.

He could intend to complete a task, walk into another room, and forget what he had been asked to do. He could read several sentences repeatedly because his attention had moved elsewhere before he absorbed the passage.

From the outside, those moments could look like a lack of effort. From his perspective, the intention was there.

That gap between intention and interpretation stayed with him.

Being told to try harder offered little clarity about why ordinary tasks could become frustrating.

David shared those memories to explain how he came to understand himself. His account also raises a useful question for agency leaders: how much do you actually know about the difficulty behind an employee’s visible behavior?

An observation can start a conversation. It rarely tells the entire story.

Understanding ADHD Changed How David Approached His Work

David described receiving a diagnosis as an important turning point.

It gave him an explanation for experiences he had previously struggled to understand. From there, he began reconsidering how he organized his workday.

Instead of judging every difficulty as a personal failure, he could examine the conditions under which he worked most effectively.

What held his attention? What caused him to lose momentum? Which parts of his environment helped him move work forward?

Those questions led to practical adjustments.

David also spoke candidly about trying medication and disliking how it made him feel. That was his individual experience, rather than a recommendation for other people to follow.

For additional clinical context, the National Institute of Mental Health explains that adult ADHD treatment can include medication and psychotherapy, and that evaluation involves a review of symptoms and history. Decisions about diagnosis and treatment belong in a conversation with a qualified healthcare professional.

The professional lesson from David’s story is about self-awareness.

Understanding what you are dealing with gives you a better starting point for deciding what support and adjustments you need.

Build a Workday Around How You Actually Work

One of the most memorable parts of the episode was David’s description of his desk.

He uses multiple monitors and compares his movement across them to an old-fashioned typewriter.

He begins on one side, works on a task, and shifts to the next when his attention starts to fade. Eventually, he returns to the beginning and continues the cycle.

To someone watching, the process may appear scattered. David describes it as a way to keep his mind engaged while moving responsibilities toward completion.

The important detail is what happens to the work.

He explained that, in his system, he returns to the tasks and gets them done. Moving between activities has a purpose within the way he organizes his day.

That does not make multiple monitors or frequent task changes a universal answer for ADHD in insurance sales.

It illustrates a broader principle: observe your own working patterns closely enough to make deliberate choices.

A producer might consider:

  • Which activities are easiest to begin?
  • Where does attention tend to drift?
  • What helps a task reach completion?
  • Which routines create repeated frustration?
  • What changes have actually improved follow-through?

These questions translate David’s experience into a practical review. The objective is to understand your work well enough to improve the conditions around it.

Insurance producer listening attentively as a client explains her concerns.

Commercial Insurance Gave David the Variety He Needed

David described commercial insurance as an especially good fit for the way he works.

The industry gives him opportunities to meet different companies, investigate unfamiliar operations, and work through new business problems.

A conversation about construction may lead into a workers’ compensation issue. Another account may require a deeper understanding of employee concerns or a different industry altogether.

That variety keeps him engaged.

For middle market producers, this is a meaningful part of the profession. Understanding an account requires curiosity about how the business operates, where problems arise, and what matters to the people running it.

David sees that ongoing discovery as one of the reasons he found a place in insurance.

His description also helps explain why the same person can struggle with one type of activity and become deeply engaged in another.

In David’s experience, the nature of the work makes a difference.

Finding work that holds your interest can help you build on your strengths while you continue addressing the difficult parts.

That does not eliminate routine responsibilities. It does provide useful information about where your energy comes from and how to organize the broader demands of your role.

Self-Awareness Still Requires Accountability

David did not present his diagnosis as a reason to ignore the effects of his behavior.

David acknowledged interrupting people and described his efforts to become more patient and manage his temper. He also recognized that losing his train of thought can affect conversations.

That honesty is important.

Understanding a difficulty and taking responsibility for its impact can happen together.

In insurance sales, listening is essential. A client needs room to explain an operation, describe a concern, or finish a thought before the producer moves to the next question.

David’s admission that he still works on interrupting makes the episode more useful than a polished success story.

He has learned things about himself. He has made adjustments. Some challenges still require attention.

For producers, the practical takeaway is to identify where your habits affect the people around you and make improvement intentional.

For agency owners, the same principle applies to leadership. Clear expectations and a willingness to understand an employee’s experience can support the same goal: reliable work and better professional relationships.

Why David Does Not Use Slides When He Speaks

Near the end of the episode, David shared a specific example of adapting his work.

When he speaks publicly, he explains that he does not use slides because of his ADHD.

Sometimes the audience laughs.

They assume he is joking. David explained that he is being serious: trying to follow a slide presentation while maintaining his spoken message makes it difficult for him to focus.

Removing the slides helps him deliver the conversation in a way that works for him.

That example matters because it is concrete.

He identified a format that created difficulty and changed the format to support the task.

Producers can apply that question to their own preparation: which parts of a familiar process help you communicate clearly, and which parts make the work harder?

The answer will differ from person to person. David’s approach demonstrates the value of understanding the reason behind a choice before copying it.

A professional process should help you perform the work effectively.

The “Superpower” Is David’s Way of Describing His Experience

Throughout the episode, David referred to something he once experienced primarily as a struggle as his “superpower.”

He connected that description to the range of activities he manages, the variety he enjoys, and the work environment he has built.

The phrase reflects how he interprets his own experience.

It should not become another expectation placed on someone who is struggling. A person does not need extraordinary output to make their difficulties legitimate.

David’s story is most useful when understood as an account of adaptation.

With a clearer understanding of himself, David changed how he structured his day. He found work that engaged him while continuing to address behaviors that affected his relationships.

That process gives the episode its practical value.

The goal for another producer may be a more manageable schedule, stronger follow-through, or less frustration. Those improvements matter even when they do not produce a dramatic public success story.

Stop Treating Someone Else’s Struggle as a Punch Line

David also challenged the casual use of diagnostic terms as jokes.

For him, explaining why he works a certain way is a serious conversation. When that explanation is dismissed, the difficulty behind it can disappear from view.

This concern connects directly to agency culture.

Employees pay attention to how leaders respond when someone describes a challenge. A dismissive comment can make the next conversation harder to start.

A more constructive response begins with listening.

What is the person describing? How does it affect the work? What would help clarify the problem?

Those questions do not require an agency owner to diagnose anyone. They create room for a professional conversation without reducing the person to a label.

David’s frustration came from years of feeling misunderstood. His message to listeners was to take those experiences seriously when someone chooses to share them.

Sustainable Performance Includes Life Outside the Agency

David’s discussion eventually moved beyond his desk and into the habits that have supported him more broadly.

Looking back at periods when he felt he performed especially well, he identified three areas: his mind, his body, and his spiritual life.

To strengthen his mind, David described reading nonfiction, building skills, and gaining knowledge he could use in sales conversations.

His physical routine included resistance training, lifting weights, and preparing for a marathon.

Meanwhile, church involvement and daily devotional practices supported his spiritual life.

These were personal reflections on the routines that helped him feel grounded and effective. He did not describe a clinical treatment plan.

For producers, the broader question is whether professional goals have crowded out the activities that help them function well.

There is always another prospect to contact, another renewal to prepare, and another responsibility waiting for attention.

David encouraged listeners to make room for themselves within those demands.

A career is part of a life. Paying attention to the rest of that life deserves a place on the calendar.

Open book, dumbbell, and devotional book representing David Carothers’ focus on mind, body, and spirit.

Agency Leaders Can Make Success Easier to Understand

The episode began with a concern about newer producers looking at successful people and assuming everything is perfect.

Agency leaders have an opportunity to correct that impression.

They can explain how their own routines developed. They can acknowledge the tasks they find difficult and the adjustments they use to complete them.

That kind of transparency gives newer producers a more accurate picture of professional growth.

It also changes the coaching conversation.

Instead of presenting one routine as the only path, a leader can help a producer examine the work: what needs to happen, where the process breaks down, and what would improve the result.

This is a leadership application of David’s story. His experience shows how much can remain hidden behind visible performance.

Share the effort and adjustments behind your results so others have something realistic to learn from.

Build a Career That Leaves Room to Be Yourself

David closed the episode by offering to talk with people who feel misunderstood or are working through similar frustrations.

That invitation reflected the purpose of the conversation.

He wanted listeners to know that the person they see producing, speaking, and creating content has also experienced difficulties they may recognize.

His progress involved understanding himself more clearly, changing how he worked, and continuing to address the effects of his behavior.

For middle market producers, the lesson is practical.

Study your working patterns. Notice where you perform well and where you repeatedly struggle. Be honest about what needs improvement, and seek appropriate support when you need it.

You can learn from successful people while building a process that fits your own responsibilities and needs.

Choose one recurring frustration in your workday and take a concrete step toward understanding it. A more effective career can begin with a more honest conversation about how you work.

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