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Most commercial insurance producers fail not because they lack talent, but because they lack a plan. They enter the year with vague production targets—usually handed down from management—and hope that pure effort or luck will lead to success. But in the middle market, hope is not a strategy.
If you want to build a book of business that produces consistent results and long-term revenue, you need to think like a business owner. That means developing a business plan that is personal, measurable, and rooted in data. In this post, we’re going to show you how to reverse engineer your sales goals, simplify your sales pipeline, and build a weekly rhythm that supports growth without burnout.
One of the most common reasons producers struggle is that they accept production quotas without understanding the why behind them. Agencies often assign blanket revenue goals without any conversation about what activities will get a producer there—or if the producer is even aligned with that number based on their book size, niche, or market access.
Instead of waiting for goals to be handed to you, insurance producers should be proactive in setting their own targets. When you create a personal business plan and present it to your agency leadership, you’re more likely to gain support, buy-in, and flexibility in how you go after those goals. More importantly, when you set the number yourself, you’re far more accountable for hitting it.
The mindset shift is this: stop working for your agency, and start running your book like it’s your business. That starts with understanding exactly how much money you want to make—and how to map your activity to that number.
The first step to an effective business plan is to determine your personal income goal. Maybe you want to make $100,000 this year. Maybe it’s $250,000. Whatever the number, write it down. That number is your destination.
Now you need to reverse engineer how to get there. Let’s assume your agency pays 40% commission on new business and 25% on renewals. If you’re just starting out and most of your income will come from new business, your math is simple: $100,000 in income at a 40% split means you need to write $250,000 in new business revenue.
Now you have a real target. From there, you can begin to break it down by account size, close ratio, marketing activity, and conversion rates at every stage of your sales pipeline.
Your average account size determines how you will get to your revenue goal. There are many paths to $250,000 in new business revenue. You could:
In theory, all paths are valid. But in practice, larger accounts have longer sales cycles, more gatekeepers, and fewer available targets. If you’re new to middle market insurance sales, it’s smarter to start by targeting accounts with $100,000 in premium, which typically equates to $10,000 in agency revenue assuming a 10% commission rate.
Why? Because these accounts are still big enough to matter, but small enough to move more quickly through the pipeline. They allow you to build confidence, generate activity, and start cash flowing your income while you build relationships with larger prospects over time.
Stay disciplined: once you decide your ideal revenue band, remove everything smaller from your pipeline. Don’t pollute it with small business, even if it’s referred by a friend or client. Educate your referral partners on what a good lead looks like for you, and help them send you prospects that fit your target profile.
This is where many producers fall off the rails. They set lofty goals but have no idea how to measure progress. To solve that, break your sales funnel into five stages:
Let’s say you need to write 25 accounts to hit your goal. If your close rate is 50%, you’ll need to present to 50 prospects. If only 25% of your suspects become prospects, you’ll need 200 suspects. And if 10% of your raw leads become suspects, you’ll need 2,000 raw leads to feed your plan.
Now break it down into weekly goals:
When you know your numbers, you can manage your day—and hit your goals with less stress.
Here’s a radical idea for most producers: Don’t quote unless you’ve already been hired.
If you’re quoting to win, you’re letting the underwriter determine your fate. Instead, lead with operational insights. Use your value proposition—mod audits, return-to-work reviews, OSHA compliance checks—to identify business risks and present solutions that earn you the right to access the market.
Think of insurance as the funding mechanism for your consulting work—not the end game. Any producer with a license can quote. What makes you different is your ability to analyze data, connect the dots, and reduce total cost of risk over time.
Forget the traditional sales funnel. It allows too much junk in the top. Instead, visualize your pipeline as a cylinder. Only the right accounts get in—and everything that goes in has a clear process to move out the bottom.
The key is vetting your list early. Don’t wait until you’ve sent marketing materials and made three calls to realize the account is too small or outside your niche. Use tools like Insurance Xdate, state databases, and NAICS codes to screen leads before they go into your CRM.
A clean pipeline is an efficient pipeline. You’ll feel the momentum every week because you’re only talking to the right people—and your close rate will reflect that.
Sales isn’t about working harder. It’s about being consistent.
That starts with your calendar. Here’s a weekly rhythm that many top producers follow:
Whether you’re making insurance cold calls or knocking on doors, consistency beats intensity every time. Even 8–10 quality drops per day means over 120 in-person touches per month.
Most producers don’t fail from doing too little—they fail from doing nothing consistently. Time block your activity, and protect it like it’s a sales meeting with your biggest account.
Business plans shouldn’t just reflect what you want to earn—they should reflect the life you want to live.
Do you want to take your family to Italy next summer? Do you want to buy a new watch, or upgrade your truck, or invest in your kid’s future? Attach those goals to revenue numbers, and use them as motivation. Make them your phone background. Write them on your whiteboard. Keep them visible.
You got into this business to have control over your lifestyle. Don’t wait until it’s too late to enjoy it. Many producers wake up 20 years in with a big book of business—but no relationship with their spouse or kids.
Work-life balance for insurance producers isn’t optional. It’s part of your plan.
Carrier reps love to hand out “hot lists”—accounts they’re actively targeting. The problem? Every agency gets the same list.
Instead, build relationships with your underwriters. Ask them this question:
“What’s a class of business you’re really good at but not seeing enough of?”
It’s simple, but it works. You’ll learn what the market wants that nobody else is providing. If the answer fits your interest and niche, you just found a goldmine.
Even better, it gives you leverage. If you send a clean account that matches their ideal profile and they don’t deliver, you have the right to ask:
“What gives? You told me this was your wheelhouse.”
This level of carrier partnership builds respect—and gets your submissions to the top of the stack.
You only need to build your business plan once—if you do it right. Yes, tweak it quarterly. Yes, adjust your metrics monthly. But if you build it around the right principles—revenue goals, conversion ratios, activity targets, and personal motivation—it becomes a living document that guides every week.
You should never have to rebuild your sales strategy from scratch unless you’re pivoting industries. This kind of clarity is what separates high-performing producers from everyone else.
Here’s the truth: building a business plan doesn’t have to be complicated. It just has to be done. And once it is, your life gets a lot easier.
So stop guessing. Stop winging it. Start planning like a business owner. The results will speak for themselves.

blog clinton houck

You could feel it—every producer, coach, and guest mentor knew this was the official start of something special. The conversation wasn’t just about competition. It was about purpose, legacy, and growth.
Hosted by David Carothers, creator of The Protege and founder of Killing Commercial, this kickoff call set the tone for what Season 3 will represent: a proving ground for producers who are ready to work harder, think deeper, and build something that lasts.

Influence is one of the most powerful tools we have in business, leadership, and personal life. Used well, it inspires people, builds trust, and creates ethical results. Used poorly, it can slide into manipulation and self-interest.

Reinvention is one of the most powerful themes in the insurance industry. Some of the best commercial producers in the country did not grow up wanting to sell insurance. They did not study risk management in college. They did not come from an agency family. They found this industry after they tried something else. They found it after life pushed them toward a career where performance, autonomy, and mindset determine the outcome.

The most successful producers in the middle market did not get there because they quoted faster, smiled bigger, or knew how to talk longer. They got there because they learned how to differentiate themselves so clearly that prospects had no choice but to see them as trusted advisors. They learned to operate like businesspeople first and insurance technicians second. They learned how to tie operational mechanics to insurance outcomes. They learned how to control their time, their pipeline, and their future.

In commercial insurance, the most dangerous threats to your book of business aren’t always visible on the loss runs. One of the most overlooked vulnerabilities for middle market producers is ignoring the personal lines needs of their business owner and executive clients.
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