Last Updated on: December 28, 2020

Do You Produce or Do You Practice?

My question for you today is do you produce or you just practice? That’s the topic of today’s post.

I hear it all the time from agency owners and sales leaders across the country, how do I get my people to produce? Well, the fact of the matter is you’ve got to teach them how to sell value and sell a relationship. Right now, we’ve got agents running rampant, doing their best to compete on price, and I hate to tell you, that’s like building your house on a foundation full of sinking sand. People want value. They may not realize it at the beginning of a meeting, but that’s your job to show them precisely what you can do that they’re currently not getting. People who sell on price will also lose on price, and people who sell on value will take that business every time.

We have equations that we’ve used over the years. Call 100 people, get 50 people to answer the phone, get 20 people to meet with you, ten will let you quote, and two will end up being your client. That’s insane. Work so much smarter than that. You have to know who your audience is. You have to know the motivating factors behind what drives them to give you the order, and then you have the leverage that every time you meet with them. We don’t need people to be in our organizations that only quote, “trying to earn business.” There’s no value in that at all.

Figure out a way to differentiate yourself. Create a unique process and approach and brand that, with its brand separate from your agency’s. Then go out and define your ideal prospects, put those people in your pipeline, and call on those people and nobody else. Those couple of steps will be one of the things that help you keep from practicing more than producing. If you fill your pipeline with the right people, if you remain relevant by staying in front of them, if you have a value proposition instead of a quoting machine, that is exactly what’s going to allow you to kill it in commercial insurance.

Producers

Parametric Insurance Explained: How Middle Market Producers Can Hedge Economic Loss, Protect Revenue, and Differentiate at the Point of Sale

The commercial insurance industry is in the middle of a quiet evolution.

While most conversations still revolve around premiums, deductibles, limits, and carrier appetite, a different category of risk transfer has been gaining traction beneath the surface—parametric insurance. It is not new, but it is finally becoming accessible, relevant, and actionable for middle market producers who are willing to think differently about risk.

In a recent episode of the Power Producers Podcast, I sat down with Brian Thompson from Descartes Underwriting to unpack what parametric insurance actually is, what it is not, and why producers who ignore it may be leaving their clients—and themselves—exposed.

This article breaks that conversation down into practical, producer-friendly language and shows how parametric insurance fits into modern middle market risk management.

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From Bottleneck to Builder: Why Systems, Culture, and Accountability Define Real Business Growth

For most entrepreneurs, the decision to start a business is rooted in the promise of freedom. Freedom from a boss, freedom to control income, and freedom to build something meaningful. Yet for many business owners, particularly in service-based industries and middle-market companies, that freedom slowly erodes. What begins as ownership eventually turns into obligation, where the business demands constant attention and the owner becomes the single point of failure.

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Cyber

Why Standalone Cyber Insurance Beats BOP Extensions Every Time: Protecting Clients from Modern Threats

The insurance industry is full of shortcuts. Some producers look for ways to streamline the quoting process, others avoid hard conversations with clients, and many rely on endorsements or extensions because they are “easier” than diving into the details. Nowhere is this more dangerous than in the world of cyber insurance.
Too many agents assume that a cyber endorsement on a BOP or commercial package policy is “good enough.” It isn’t. In fact, treating a BOP cyber extension as a replacement for a standalone cyber policy leaves clients dangerously exposed, puts producers at risk of losing accounts, and opens the door to costly errors and omissions (E&O) claims.
Cyber threats evolve faster than any other area of risk, and endorsements simply can’t keep up. If producers want to protect their clients and themselves, it’s time to understand why standalone cyber insurance is non-negotiable.

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Cyber Insurance Risk Management: Why MFA, MDR, and BYOD Policies Can’t Wait for a Hard Market

The cyber insurance market has softened in recent years. Requirements that were once rigid — like mandatory multi-factor authentication (MFA) or endpoint detection and response (EDR) tools — have been relaxed by many carriers. But here’s the danger: just because carriers aren’t demanding these safeguards today doesn’t mean businesses can afford to ignore them.

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